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Free online course · New Zealand

Biosecurity Awareness Training

Free training for Transitional Facility, freight and warehouse teams. Learn to recognise unwanted pests, know exactly what to do when you find something, and help with your site's annual biosecurity training requirement.

Free Under an hour Completion recorded

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Biosecurity Awareness is free online biosecurity awareness training for New Zealand workplaces that handle imported goods. New Zealand's economy and environment depend on people at the border spotting what does not belong, and most of those people work in freight, warehousing and Transitional Facilities, not laboratories. This short course gives your team the knowledge to recognise a risk and the confidence to act on it, in under an hour, on any device.

Video overview

Free awareness training for freight and warehouse teams

Watch the course overview to see how staff learn to spot pests and contamination signs, respond correctly, and keep their own record of who has completed it.

Who is this course for?

It is for Transitional Facility staff, contractors, drivers, and anyone in freight, logistics, ports or warehousing who handles imported cargo, packaging or containers. It suits new starters at induction, and whole sites refreshing what their people already know. No prior knowledge is needed.

A supervisor and a warehouse worker reviewing paperwork on a laptop in a New Zealand distribution centre with racking and a forklift behind them

Shared responsibility

Biosecurity is everyone's job on site

Keeping unwanted organisms out of New Zealand is a shared duty of care between the site operator, every worker, and the Ministry for Primary Industries. The course makes that duty clear and practical, so each person on your site knows what they are looking for and who to tell.

Know what to look for

Spot the signs of a biosecurity risk

Unwanted organisms hitch a ride on cargo, pallets, packaging and inside containers. Tap each card to see the signs your team learns to notice.

Tap or select a card to flip it.

What the course covers

Two short, focused modules take your team from why biosecurity matters to exactly what to do on the floor:

  1. Core Biosecurity KnowledgeWhy it matters, key unwanted organisms, and the signs to spot
  2. Transitional Facility GuidanceWhat good practice looks like on a TF site and the steps when something is found

Why it matters

New Zealand's border is not just the airport and the wharf. It is every container opened and every pallet unwrapped on your site.

A single missed pest can cost the country billions and change our environment for good. The people most likely to catch it are the ones handling the freight.

A container handler unloading a shipping container at a New Zealand freight yard, a key point where unwanted pests can be found

Act with confidence

What to do if you find something

The course gives your team a simple, repeatable response so no one freezes or guesses:

  1. Stop: do not touch, move or disturb it.
  2. Contain: secure the area or item if you safely can.
  3. Record: note what you saw and where, a photo helps.
  4. Report: tell your site operator straight away, who notifies MPI.

How does this fit with your Operating Manual?

Check it against your own manual: most Transitional Facility Operating Manuals set out some form of biosecurity training expectation, and this course is designed to help with it. We cannot tell you whether it satisfies yours, because your manual is specific to your site, so read the two alongside each other. Every completion is recorded and each learner gets a certificate, so you have your own record of who has done the training and when. It is awareness training. It does not replace your site's own TF Operating Manual procedures.

Need MPI Accredited Persons training?

An Accredited Person inspects containers and supervises devanning at a Transitional Facility. QCONZ delivers the MPI-approved AP training online: the Sea Container Course if you are becoming an AP, or the Refresher Course if you already are one.

Enrol in Biosecurity Awareness Training

Free for every learner

Enrol one worker or your whole site at no cost. Access is immediate, the two modules are self-paced, and every completion is recorded for your own records.

Start the free course

Under an hour · works on any phone, tablet or laptop

Common questions

Is it really free?

Yes. Biosecurity Awareness is free to enrol, for one worker or a whole site, and every completion is recorded, so you have your own record of who has done it.

How long does it take?

Most people finish in well under an hour. It is two short online modules, self-paced, and works on any phone, tablet or laptop.

What do I do if I find an unwanted pest?

Do not disturb it, contain the area if you safely can, record what you saw, and report it straight away to your site operator, who notifies the Ministry for Primary Industries. The course walks through these steps.

Does it cover working in a Transitional Facility?

Yes. The second module is Transitional Facility Guidance. It covers what good practice looks like on a TF site and the right response when something is found. It is written as guidance rather than a list of rules, so read it alongside your own Operating Manual, which is the document that sets out what your site actually expects.

Related: Read why New Zealand's biosecurity front line is in the warehouse, or warm your team up with the free Border Watch pest-spotting challenge.

Training more than a handful of people?

Capability Hub: your team's training, in your brand

Rather than buying seats one at a time, put your whole business on Capability Hub. We build our courses in your logo and colours, hand you a dashboard to enrol staff and track progress, and keep your refresher records audit-ready. We set it up and host it, so there is nothing for your IT to run.

  • More than 20 courses, branded to your business
  • Unlimited staff enrolments, so a new hire costs nothing extra
  • Custom courses for your own equipment or SOPs, built at no extra cost
  • One dashboard for enrolments and progress at a glance
  • Automatic refresher reminders before training lapses
  • Audit-ready reporting and automatic completion certificates

From $160 + GST per month

Launch offer: 12 months, 3 months free

See Capability Hub

Book a 15-minute demo on the hub page, or email Gordon. Larger teams and multi-site businesses get a tailored quote.